Thursday, June 18, 2009

I Love the TTC, but does it love me?

I started writing this blog entry a couple of months ago, but then I got carried away with work and going to conferences. Almost right after coming back from the first two (out of four!) conferences, I took the trip to Vancouver for my friend's wedding. I was so excited being about to "be myself" back in my home town, I started writing another blog entry, and that eventually got posted first. But I kept this entry, and here it is.

First, I've included a picture of me in my brand new dress. I picked it up from a newly renovated Suzy Shier store at Yorkdale Mall in Toronto. They had a special sale and all the dresses were only [slight gasp!] $30 each. I happened to have stumbled there by chance, and ended up picking out a few items. But my posting the picture—well, taking the picture in the first place—has nothing to do with showing off my dress, but rather to tell a story about taking the TTC.

Note to non-Torontonians: TTC=Toronto Transit Commission, as in those guys who run the ugly subway, antiquated streetcars and those expensive lemons they call hybrid buses here. But seriously, I love the TTC! It's one of the more effective transit system in North America. Without it, I'd have to drive all over the place.

The day after I bought the dress turned out to be a rather warm day, and I wore this particular new dress for a stroll on Thursday evening. I didn't want to drive out—still a tree-hugging gal from Vancouver at heart—and of course I took the subway instead. Have you ever notice how eager the train drivers to close the doors while people are still trying to get in? So this happened. I was at Glencairn Station, and the southbound train pulled into the station. While people were still trying to get out of the train, the chimes rang, and the doors started closing. The numerous people who wanted to get inside the train barely had time. Me? I was the last one. The door closed on me just after I squeezed through. Well, part of my dress was stuck outside the train. No wardrobe malfunctions, but I was stuck standing by the door for the next few stations...the doors opened on the other side of the train between Eglington West and Spadina. The left-side doors finally opened at St. George, which would have been my destination anyway. So I count myself lucky.

To the management, the union, and everyone who works for the TTC: if you want people to treat your employees with respect, it doesn't hurt to treat your customers likewise, at least once in awhile.

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